Customer Testimonials
Mark Silver was professional, knowledgeable and handled our transaction in a timely manner. He listened and accommodated us. He had the car ready and waiting for a test drive when we go there. He and Niki Pulley made the transaction and paperwork easy and quick which we very much appreciated.
Easy to deal with even with the limited dealer inventories today. Professional, quick, and efficient Very pleased with the total process. Highly recommend this dealership.
Justin was AMAZING when helping me find a new 2022 bronco. He had no hesitation as to when it would come in an kept my updated daily! Right when my vehicle came in he got me in asap. He even came out to show/ tell me all about the vehicle an all the features an helped me set up my Bluetooth an all. Amazing service!
nothing short of great!!! Ask for Michael Johnson, he does so well and he know his stuff. he found us the perfect vehicle and the approval was easy!
I worked with Michael Johnson and he was great to work with! I do recommend him for anyone in the market or just looking for general information.
Purchasing a vehicle can be stressful but I had a great experience. Would use them again, if I’m ever looking to trade in or purchase for when my son starts driving.
Sheehy Ford Lincoln was exceptional!! Everything I needed in my vehicle was delivered and the sales team as a whole did fantastic!! I completed my signing with Michael Johnson and things couldn’t have gone smoother!! I made the right choice in dealerships for sure!!
Great buying experience!!! We searched dealerships for weeks trying to find a particular Escape Titanium and finally located it at Sheehy Ford in Richmond Va. Our salesman Justin Waggoner was awesome! Very patient, professional and easy to talk to. He gave us all of the information over the phone and through email. We came to an agreement and made the 3 1/2 hour drive to pick up my new Escape. We had never made arrangements to purchase a vehicle over the phone before. The dealership was easy to find and everyone there worked together to finalize our purchase. Thanks to Vinnie for ...
Edson, Justin and team are clear professionals that put the customer first. The buying process was quick and easy and not frustrating at all. Thanks.
Had a great experience from requesting information online on the 2021/2022 broncos and immediately receiving a call with information and answers to my questions. The good customer service carried over to me coming for a couple in person visits to test drive and follow up on additional questions. I ended up placing my order (which was seamless thanks to my sales representative) and am very excited awaiting the production/delivery of my new car!
Dave willoughby has been my go to guy and will continue to be. So thankful for my new mustang! Would have been able to find a better one myself.
Dave and Justin were great and the buying experience from first contact to driving off the lot was a breeze! Thanks to the entire Sheehy team!
Great easy experience. Edson answered all my questions and helped me find what I wanted. It was quick and no stress. So thankful it worked out
Mike Johnson and the finance team at Sheehy were great!! I immediately called tow friends and they also made purchases within 72 hours!! Great buying experience!!
Michael Johnson was very fast to respond and answered all of my questions. Since I was a prospective out of town buyer, he took the time to send me a handful of very detailed videos to see the vehicle we were interested in. Look forward to working with him again.
Justin was so great as we were searching for the perfect truck, and Joel was awesome as we finished up the deal. We are crazy about our new F150, and had a great experience at Sheehy!
Quinton is a great salesman and a great guy. Very smooth process for the whole deal! Been using sheehy for years and will keep on using em
Quick, simple, and easy. Quinten was very professional and did not "play any games". Finance department was much better then experiences at other dealerships. Overall, very good experience.
Quinton Kirk is a man of his word. Car of my choice with no money down. And what a smile! Short and quick process. This is definitely one happy customer!
Spent 2 days shopping for a used car. Broad street and Midlo turnpike, probably hit 8-10 places and 12-15 cars. Sheehy Ford had just what we were looking for. Responsive and helpful sales staff made the deal easy and fast.
I bought a car from Woody at sheehy and hot xxxx the man found the perfect fit for me and managed to put me $3 under my monthly budget. I’ll be back soon to get my brother one too. Thanks Woody!
Sheehy Ford offered a great car shopping experience, low pressure, very easy to work with. I will be back when the need arises without a doubt.
Rex was great. This is our second vehicle we have purchased with Rex at Sheehy. He took the time both times to find out what we needed and give us the best deal possible.
Dealing with sheehy ford was a pleasure. Found the truck I was looking for at a competitive price. Fair value for trade in. I was coming from a couple hours away and didn’t want to make the trip if they were going to low ball me on trade in like I’ve had a couple dealers do. I send info in an pictures. They gave me a number pending inspection when I visit. Zero hassle. My new truck was ready to go so it made turn around time quick. Would recommend sheehy ford to anyone I know. I’ll ...
Outstanding. Kevin Lowery immediately responded to our presence on the premises. He was very professional, Enthusiastic, and charismatic about his role of assisting our family with choosing a vehicle that fit our interest. When it is time to purchase another vehicle, I will look forward to working with him and the staff again.
Mr. Rex Dix made the process extremely easy. He was attentive to ALL my questions, very knowledgeable about the vehicle I purchased as well and explained beginning to end with me prior to coming in. He advised me if everything I needed before hand and I thought that was great!!!!
Marion Nichols was excellent. He was very patient. We drove 2 vehicles. He explained a lot of the new features to us, and we felt like he treated us like we were the only customers in Sheehy’s. He had a great personality and was very professional. Thanks for the great service.
My girlfriend went shopping for a used car and Woody Green was great! He spent time making sure all her questions were answered and didn’t pressure her at all in her decision. Will definitely go back to him when we need another car!
Woody Green was so nice and helpful throughout my entire car buying experience. He was very thorough in answering all my questions and really made me feel like I was the only customer he was helping. It made buying a car a breeze!
I worked with Marion Nichols. He was great. Very helpful. We talked about several vehicles and I drove two. Marion made the whole process easy. I am very happy with my Escape.
Mike was a great salesman who talked me into a brand new Ford Escape 2020. He was very professional and I am very pleased with my purchase. I will definitely send him more business
Carlos was great. Showed me things that I didn’t think that I would like, but he was right. I will be back to Sheehy for my next car.
Dealt with Mike Carson on 2 new 2020 vehicles. He, Jordan, and Wes were a pleasure to deal with. They were honest and straight up on pricing and deals. Helped me to find the best options, and the exact vehicle that would make my wife Happy.
Big Rob is the best. My wife loves it. I wish my wife would’ve have got the white one with the black inside. Need a car call sheehy
Worked with quinten, laidback, wasn’t pushy on the sale and the listed price was the actual price. ( ie. Didn’t have rebates that I didn’t qualify for)
Justin is an amazing salesman to work with. I told him my budget and he never questioned it or tried to drag more out me. He was very professional and honest about what I could look at in my range and was never unrealistic about what I should look at. He was very knowledgeable about the in stock and constantly tried to find what I needed. Really recommend to anyone, you won't feel pressured or be talked into something you don't want.
Issac was great to work with in purchasing our used vehicle. He was polite and professional throughout the process. We would request to work w him again!
My wife and I just bought our second car from Sheehy, and this is mostly because we were pleased with our first purchase over five years ago. We had hoped to repeat our first experience by getting last year's model at a reduced price and 0 APR financing, but I was particular about the color I wished to have and it was not available. So we decided to get the newest 2020 version. (Lincoln MKZ). Everyone was very helpful and friendly, and we had the pleasure of being Kevin Lowery's first sale, who was most solicitous. It was a pleasure ...
Our Senior Sales Consultant Woody treated us with respect and made the process super easy and relaxed. Woody made us feel valued as customers. Thanks Woody!
We had a wonderful experience with Sheehy Ford. We reached out online and received a call from the Internet Sales Manager, Marc. He was very knowledgeable and a pleasure to deal with throughout the process. We would highly recommend Marc and Sheehy Ford to anyone we know looking for a new vehicle.
Very smooth and easy process. Staff was very polite and helpful. Facilities were clean. Went through the entire process much faster than I was anticipating
Woody and Kevin were great to work with. We couldn’t make a deal but they did not waste a lot of time with us, which I liked
Justin went beyond to get me the deal and payment that I was looking for. He was pleasant to work with and I would recommend him to friends in the future
We went shopping for a new truck but none seemed to suit my husband. After describing what his priorities were, the salesman did not hesitate to show us a few used cars with low mileage that seemed to suit what my husband was looking for. So we bought one of those used cars which suited my husband perfectly. He is happy with his purchase and buying used saved us a money as well. The salesman, Jonathan, really seemed concerned with finding the right vehicle for us and not just the most expensive.
Robert was patient, kind, and attentive to my individual need. He was quick to respond to my inquiry online without being pushy or driven to just get my sale. My profile was not an easy match for the wonderful car that I ended up with, yet he worked with the entire staff to get me into my dream vehicle. I am thankful to Robert and the team at Sheehy Ford on Midlothian Turnpike.
We had a great experience at Sheehy Ford in Richmond. It was quick and easy buying a used car. Overall everyone was accommodating and worked well together.
Visited Sheehy in hopes of getting a pre-owned vehicle since my old one was totaled. Mike greeted me and helped me find the perfect car for me and one that fit my budget. Thank you Mike and Joel for making it a great car buying experience!
First time going out of state to buy a vehicle. Chris, the internet manager at the dealership was very good about answering my questions on the out of state process. Nobody was overly pushy about selling add on products etc. and everything went fast and smooth. I'd make the 6 hour trip again without hesitation.
We had a great experience at Sheehy Ford. Wonderful people and top of the line service. Would highly recommend them. We worked with Cayman Bowles and would highly recommend calling him of you are in the market for a used car. He was fantastic!
Reza at the dealership was great in helping me pick my vehicle and got me a great deal. Everyone at the dealership was friendly and mad the truck buying experience excellent
Eric Thomas was very professional and knoweledable. I wasn’t sure about purchasing, but he was very patient and reassuring. All staff members we worked with were awesome.
Eric was very helpful. The entire staff was professional. Sheehy made the car buying experience very positive. I plan on buying from them again when we are back in the Marketp
I’ve wanted a Mustang since I was first able to drive. Thanks to Marc the Internet guy, I finally have my dream car. Sheehy was the only dealer that provided me a low and straight to the point price. If you want a no-nonsense experience, make sure to visit Sheehy Richmond!
Chris Anderson made this deal effortless! I will come to sheehy ford Richmond again because of his helpfulness! This is the second vehicle I’ve purchased and both experiences have been 5 star!
Reza was an excellent and professional salesman that helped me find the right truck for me. He was courteous and patient with me the whole time.
My wife and I purchased a new Ford Ranger last week. We received a truly great deal and are very pleased with our purchase. Eric Halpin was our salesperson and he was great to work with! In fact, everyone at Sheehy was courteous and professional. Kevin, Jordon, Wes and Eric are true professionals and each helped to make our Sheehy experience a joy.
Salesman was awesome. Gave me few days to think about this huge purchase. I will be buying all my cars from sheehy ford and Robert Arnette
My past car purchasing experience was horrible. Salesman was very pushing and trying to get me spend more than what I wanted. Not the case here!! Eric Thomas was AMAZING!! He was so polite, helpful and WAS NOT PUSHY AT ALL!! I told him exactly what I was looking for in a car and my price range and he found me EXACTLY what I was looking for!! The purchase process was very timely as well!! When I purchase a vehicle again I will definitely be contacting Eric...AND will refer my friends and family to him!! Thanks again Eric for ...
Tara Nelson was a pleasure to work with and she helped me find the right car for me. I test drove a new vehicle but decided on a used vehicle with more options. It was one of my better car buying experiences. Contact Tara at Sheehy-Midlothian if you are in the market for a new vehicle.
Eric went above and beyond to get me the car I wanted with all the features I asked for. Go see Eric up at sheehy ford for your next car purchase.
Look no further than Sheehy Ford Richmond for you next vehicle purchase! Marc and Chris made my purchase both effortless and fun! It was well worth the trip across the river. Thanks again!
If you need a vehicle either new or used, go see Eric! I bought a nice pre-owned truck and a week later my girl came back and bought a brand new Ranger from Eric. I'm completely satisfied with the entire car buying experience. And their service dept is top notch also!Very happy!
Chris Anderson was very helpful in the purchase of our new suv. He answered each and every question we had. Very happy, thanks To Chris!!
I was out of state when my car was totaled in an accident. Marc helped me get specifically what features I wanted with the best price! He didn't try to oversell me or sell me something I didn't want.
Chris Anderson answered all my questions and gave me an excellent deal. Everyone was nice and helpful. I recommend Sheehy to anyone looking for a car!
Steve Johnson made buying my used Escape an easy process. Honest answers to my questions. No pressure felt. Plan to send a friend there to make her purchase. He has returned all my calls to answer questions. I appreciate knowing that after the sales, he was still available to assist me car related tasks.
I have been buying cars for a very long time. I have dealt with many stereotypical car guys and I have never met a sales professional like Chris Anderson! Why this guy isn’t in management somewhere I don’t know!
Had a great experience with Sheehy buying my new Edge. The wife loves it and Chris Anderson was very helpful in finding and securing it for us!
I send all my friends to Woody Green !!! Thanks again for the great customer service you give to us all ! Merry Christmas !!!
Dave by far was the best salesman I ever came across...Go to him for the truck deals!! He knows his stuff!! I got a great deal!
Team worked together to make sure all my need were met and questions answered. Not only did the dealer have a great selection, but they took it to the next level with options and upgrades.
The purchase experience and recent service experience under warranty was excellent. After I dropped the car off, the courtesy ride was a big help to the place I am staying and picked me up when the Ford was ready.
Chris Anderson is on top of his game, I sent eamil for information and got it quickly. I was looking at buying from another Richmond dealer but was impressed wth Sheehy's responce I decided to buy from them, I would highly recommend them. Gary Cox
I visited Eric 2x in 5 months to get moving forward in life...transportation wise. He went above and beyond both times in terms of getting the deals done around my semi inconvenient schedule. 3rd times the charm. I'll be seeing him again. Additional thanks to everyone else i didn't catch names of during my interactions, but thank you as well��
Salesperson Chris Anderson was great - Chris was very helpful and friendly with our 2018 Focus. Easy process with only minimal negotiation to get to a price that I was very happy with and wanted to move forward with. Finance representative Patrick was also very knowledgeable and didn't push things I didn't want/need. All in all a great buying experience getting the car I wanted at the price I wanted.
Eric was very professional and quite knowledgeable there was no high pressure usually associated with car buying he answered all my questions and he had the customer feeling that they were important .
Very easy process and the employees are so helpful and nice! I was able to drive my car home same day with no issues. Great dealership to work with!
Mr. Quinonez was my salesman and was extremely satisfied with my experience with Sheehy. I never thought it will be this easy and by far best customer service I have personally experienced. Will highly recommend in future!
We had a great experience at Sheehy! Marc and Mr. Coley were a pleasure to work with and made sure we got the best deal
The service was awesome! All my questions were answered in a most timely manner. They listened to my needs and wants and took great care to find me just the vehicle I wanted. Check them out, you will be glad you did. Thanks Chris Anderson and Sheehy Ford for your fantastic care!
Eric was excellent! He ensured I was satisfied with my purchase. He worked with me to get the car I wanted st the payment I needed!
My wife and I had a great experience with Sheehy Ford! We decided to purchase an Escape while shopping at our local dealer but decided to poke around online to make sure it was a good deal. We came across the price on Sheehy’s website and called in to make sure they were right! Marc promptly answered and assured me the pricing was accurate. He even provided an itemized breakdown for me because I thought there must be something I’m missing. They beat my local dealer by over $1,000! We visited the next day and pulled off in our ...
Aaron was extremely helpful, knowledgeable, and patient. The experience was great he took his time and answered all my questions. I would highly recommend him to anyone that wants to purchase a new car
I have nothing but great things to say about my experience at this dealership. Marc and Luis made a typically dreadful transaction quick and easy! Thank y’all for an incredible truck!
Chris Anderson went above and beyond to provide my wife and I with excellent customer service. Chris kept his word and came through with all things promised.
My experience at Sheehy was absolutely delightful! I’ve never felt so cared for when shopping for a vehicle. They truly know what it takes to earn a customer for life. Thanks Marc and team!
Eric was Awesome. Incredible customer service I really enjoyed working with him. Best salesperson ever. he was very professional. Explained everything to me in detail. Awesome Person!
Car had a couple of scratches but the dealership will be taking car of everything free cost ! Also they did everything they could and got me the car I wanted even with my low credit score. I worked with Emilio!
Eric was great! We came in looking for an explorer. He showed us right to them and we bought it after about 20 min of his advice. Thanks Eric!
Thank you for the awesome customer service Dave Willoughby!!! I will definitely be sending my friends and family to you. Thanks for a wonderful experience in buying my first vehicle.
Eric was totally awesome. He got us a brand new car for exactly the price I wanted to spend. Kept us informed about car deals we might like. Walked me through all the technical stuff. Will definitely send him some business.
I found Eric to be most accommodating to all of my requirements desired in a new car. He was the most patient, thorough and considerate salesman I?ve come across in a long while. I would feel comfortable coming back to Eric with any questions knowing they would be addressed!
The sales team Daniel and Thomas did an excellent job in having the 2018 Ford F150 XL truck available for a test drive. We met with the financial person and on the same date purchased the truck. The staff were very friendly and helpful. A very good experience.
Emilio was congenial, attentive and very polite. He gave me a good vibe so much so I bought the truck within 4 hours. He delivered me the truck and made sure he pulled gas into my new truck.
My sales person was Eric Halprin. I found him to be professional & courtesy. Also a good listener to my needs & concerns. Easy to talk with. He dedicated his time to me to test drive 2 cars & not pushy. He even gave me time to think my choice over. Seems to be a good people person.
Wonderful customer service. This is my second purchase with she he Ford and I have always been highly satisfied . I will continue to be a loyal customer for years to come
Very good service and very attentive. I felt that I was being listened to but most importantly heard. I came with so many questions that I felt were answered. I'd definitely appreciated my experience.
My Ford Edge was totaled in a recent accident. Called my guy Chris Anderson right away and he really worked hard to get me the replacement car I wanted. He was available any time I needed him. I now have a year newer Ford Edge. It's a lifetime car, salesman and dealership for me.
Chris Anderson was extremely helpful and attentive to details. He treated me and my daughter very well. He answered all my questions and was very patient. It was a great experience! I bought a used toyota camry from this dealership.
Didn't know what to expect from Sheehy Ford. I never bought a car from this establishment. It wasn't until I met Calvin and Daniel that i knew I made the right decision to shop at this dealership for a car for my family.